The Myth of Secrecy (and Other Problems) in Franchise Arbitration

“Secrecy is the keystone to all tyranny” – Robert A. Heinlein.

Arbitration is heralded as a way of providing for the just and efficient resolution of disputes.  Frequently arbitration fulfills this promise, but too often it does not. Carmen D. Caruso discusses the myth of secrecy (and other problems) in franchise arbitration in an article for Blue MauMau.

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